Shipping and Returns

Shipping and Returns  main image Shipping and Returns  image

Shipping and Returns:

Shipping Information

Our shipping rates for compression stockings are as follows: Flat rate of $8.80 (Inc GST) per order

All stocked items are shipped within 3 working days. Please allow up to 10 days for back ordered items plus shipping. If you have not received an order within 10 days, please notify us by email at: sales@ilcmc.com.au

Refund and Returns

Your satisfaction is our first priority at Independent Living Care and Mobility Centre(ILCMC). If your item is faulty upon receipt or is not as described, you may return it for an exchange or refund., provided that the goods are returned within 7 days of purchase. Items must be returned with their original packaging and, unless they were damaged prior to you receiving them, they must still be in an unused and saleable condition with original tags attached and/ or sealed packaging.

Returns Process

To return an item, please mail or in person it to:

Independent Living Care and Mobility Centre

1205 South Road,

St Marys

SA 5042

Tel: (08) 8346 3733

Please include the following information with the item returned:

  • Your Order number if known (appears on the top of the confirmation email)
  • Your name and address
  • A description of the item you are returning
  • Please mention whether you would like a refund or exchange for the item. If you wish to exchange it for a different item, please include the name and item number of the replacement item. If you wish a refund, the amount will be transferred to the credit card used at the time of purchase.