Shipping and Returns
Shipping and Returns:
Our shipping rates for compression stockings are as follows: Flat rate of $8.80 (Inc GST) per order
All stocked items are shipped within 3 working days. Please allow up to 10 days for back ordered items plus shipping. If you have not received an order within 10 days, please notify us by email at: firstname.lastname@example.org
Refund and Returns
Your satisfaction is our first priority at Independent Living Care and Mobility Centre(ILCMC). If your item is faulty upon receipt or is not as described, you may return it for an exchange or refund., provided that the goods are returned within 7 days of purchase. Items must be returned with their original packaging and, unless they were damaged prior to you receiving them, they must still be in an unused and saleable condition with original tags attached and/ or sealed packaging.
To return an item, please mail or in person it to:
Independent Living Care and Mobility Centre
1205 South Road,
Tel: (08) 8346 3733
Please include the following information with the item returned:
- Your Order number if known (appears on the top of the confirmation email)
- Your name and address
- A description of the item you are returning
- Please mention whether you would like a refund or exchange for the item. If you wish to exchange it for a different item, please include the name and item number of the replacement item. If you wish a refund, the amount will be transferred to the credit card used at the time of purchase.